Successful communication can save lives

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The new  of Work and Organisational Psychology, Mona Weiß. Image: Anne Günther (
The new of Work and Organisational Psychology, Mona Weiß. Image: Anne Günther (University of Jena)

In the operating theatre, every move should be perfect, procedures must be right, teamwork is required. But what happens if the team makes a mistake, possibly jeopardising the life and limb of the patient? "The exciting question is how teams react to unexpected incidents, how they deal with disruptions in the process," says Mona Weiß. Born in Berlin in 1984, she is the new Professor of Occupational Psychology at Friedrich Schiller University Jena. Her research focuses on employee voice, the question of whether employees point out mistakes to their superiors and whether the latter take their employees’ comments, criticisms and opinions seriously and, in the best case, demand them. ...

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