People trust medical advice less if they suspect that an artificial intelligence is involved in its creation. This is the key finding of a study by psychologists from the University of Würzburg.
People used to ask Dr. Google if they wanted to know whether their symptoms indicate a mild stomach upset or terminal cancer; today, they are increasingly turning to ChatGPT. As a result, doctors are complaining about patients who come into their consulting rooms with ready-made diagnoses from the internet and are difficult to convince that they are not seriously ill.
In fact, trust in the medical competence of artificial intelligence (AI) is nowhere near as pronounced as it seems. ...
